Privacy Policy

Information we collect

• Account information such as name, email address, phone number, authentication provider and profile photo or avatar.
• Booking information including event type, date, time, location, guest count, selected services, instructions and booking history.
• Staff partner information including professional profile, experience, availability, service area, KYC documents, payout method and attendance records.
• Payment and refund references processed with payment providers such as Razorpay. PartySathi does not intentionally store full card credentials.
• Communications including support tickets, booking chats, attachments, ratings, reviews and notification preferences.
• Device and technical information such as app role, device token, operating system, diagnostic details and service usage.

Location permissions

Location may be requested to help select a service address, estimate service coverage, match nearby opportunities, support attendance or improve safety. Precise location is collected only when the relevant feature and device permission are enabled.

You can control location permission through device settings, although some booking, service-area or attendance features may not work correctly without it.

How information is used

• Create and secure accounts.
• Process bookings, assignments, attendance, support, refunds and payouts.
• Send transactional notifications about bookings, KYC, payments, chats and account activity.
• Detect misuse, investigate disputes and protect customers, staff and the platform.
• Improve service quality, reliability, accessibility and product performance.
• Meet legal, tax, accounting and regulatory obligations.

Sharing and processors

Information is shared only as needed with booking participants, cloud and database providers, Firebase messaging, mapping providers, Razorpay, support tools, professional advisers and authorities where legally required.

Customers see only staff information required for accepted bookings. Staff should receive only the customer and event details required to perform accepted work.

Retention and security

PartySathi retains information for as long as needed to operate accounts, complete transactions, handle disputes, prevent fraud and meet legal obligations. Retention periods vary by record type.

We use authentication controls, role-based database policies, restricted storage and operational review. No online service can guarantee absolute security.

Your choices and rights

• Access and update profile information through the relevant app.
• Control permissions and notification preferences through app or device settings.
• Request correction, account closure or eligible data deletion by contacting privacy@partysathi.in.
• Object to or restrict certain processing where applicable law provides that right.

Children and policy changes

PartySathi is intended for adults capable of entering contracts. It is not directed to children.

We may update this policy as services or laws change. Material changes will be communicated through the website, app or account notifications.