How to submit your request
Email privacy@partysathi.in from the address associated with your PartySathi or PartyStaff account. Use the subject “Account deletion request” and state which app and registered phone number the request concerns.
Do not include your password, one-time code, complete payment credentials or unnecessary identity documents in the first email.
Identity and account verification
PartySathi may ask for limited additional information to verify that the requester controls the account. This helps prevent an unauthorised person from closing an account or obtaining private information.
If the request comes from an unregistered address, the privacy team may require verification through an existing account channel before proceeding.
Records that may be retained
Some booking, payment, tax, fraud-prevention, safety, dispute and legal records may need to be retained where required or permitted by applicable law or necessary to establish, exercise or defend legal claims.
Retained records remain subject to appropriate access controls and are not kept for unrelated marketing merely because an account has been closed.
Before closing the account
Resolve active bookings, withdrawal or payout issues, refunds and open disputes where possible. Account closure may remove access to booking history and app features.
If you only need to correct profile information or change notification permissions, those options may be available without deleting the account.