Start with the relevant support area, review the published guidance and contact PartySathi when an account or booking requires assistance.
Last updated: 29 July 2026For individual booking access and the customer journey, begin with Get PartySathi and How It Works. The website does not provide individual booking checkout.
For a specific booking issue, keep the booking ID, account email, event date and a concise description ready before contacting support.
Review the booking status and available options in the app before taking action. Refund eligibility can depend on timing, professional commitment, completed work and the applicable terms.
Read the Refund & Cancellation Policy for the general framework. Contact support with the payment or booking reference if a recorded transaction requires review.
Venues, hotels, caterers, agencies and corporate teams can use the Enterprise inquiry form for one-time, bulk and recurring requirements.
Submitting the form starts an assessment; it does not confirm availability, price or an operating arrangement.
Professionals can use the PartyStaff overview, Staff FAQ, Verification Policy, Staff Terms and Safety Standards for profile, opportunity, shift and payout guidance.
Include your registered account details and assignment ID when asking staff support to investigate a specific shift.
The Trust & Safety centre explains verification, safe communication, payment protection, prohibited requests and reporting. Community Guidelines apply to customers and professionals.
If someone faces immediate danger, prioritise personal safety and contact the appropriate local emergency authority before ordinary platform support.
Use the Privacy Policy for information about data use and rights. Use the Account Deletion page when you want to request closure or eligible deletion.
Do not send passwords, one-time codes, complete payment credentials or unnecessary identity documents through ordinary email.
Include your account email and booking ID when contacting us about a specific booking, payment or service issue.
Contact PartySathi